If an insured in Ohio ("Ohioan") is abused by an insurance coverage firm that delays, refuses and treats badly, the Ohioan nonetheless has the chance to report his dissatisfaction to the Ohio Insurance coverage Division ( "ODI"). ) through criticism. The submitting of a criticism with ODI results in an investigation by ODI into the administration by the insurance coverage firm of the loss suffered by the Ohioan.
An Ohioan might file the criticism on-line or by requesting a criticism type and directions for doing so by contacting ODI Buyer Companies at 1-800-686-1526. The Ohioan must present sure data, such because the title and deal with of the insurance coverage firm, the police quantity, a narrative of the issue and the declare correspondence. ODI gives a doc of directions to assist Ohio residents to file their complaints. A hyperlink to this doc is accessible right here. As soon as accomplished, the Ohioan submits the net type electronically or sends the criticism to:
Division of Insurance coverage of Ohio
Division of Shopper Companies
50 West City Road
Third Flooring / Suite 300
Columbus, OH, 43215
After submitting the criticism, the Ohioan ought to obtain a letter inside two weeks confirming that ODI had obtained the criticism. The letter will present the title of the analyst, describe the motion taken, and inform Ohio how lengthy it is going to take to finish the method. ODI will then conduct an investigation and procure explanations from the provider in response to the problems raised within the criticism. As soon as the investigation is full, the Ohioan will obtain a letter explaining the outcomes of the investigation. ODI signifies that the survey often takes about 30 days.
The director of ODI is Jillian Froment and her mission is to "defend the buyer by a good and vigilant schooling and regulation whereas selling a secure and aggressive atmosphere for insurers "1. direct traces, or by contacting particular divisions of ODI immediately. The ODI contact web page is supplied right here.
1http: //www.insurance coverage.ohio.gov/Pages/default.aspx